For bugs: firstname.lastname@example.org For suggestions: email@example.com For general comment: firstname.lastname@example.org For issues with your account and payments: email@example.com
Word learner.com, and the Word Learner iOS and Android apps were built and are owned by EFLTechnologies
There are two exceptions
We are required to by Japanese law In critical circumstances such as a teacher leaves a school without passing on login information
Many institutions require no personally identifiable information be recorded on computers outside the institution’s servers.
This is very sensible. We agree. Besides, we don’t want to store this information and later be hacked and cause trouble.
For students using the Word-learner apps, we do not REQUIRE any personally identifiable information.
All we require is they give us a username, a password and some demographic non-personally
identifiable information such as gender, date of birth (so we can track learning by ages)
first language and location. Students can if they wish add their name and email address
when registering in the Word Learner App but this is not required. However, if your
institution allows to, and the students agree to register that information,
you may want them to do so in order that you can easily see who is who in your
class lists. Your choice.
However, we ask teachers who sign up to give us an email address so we can contact you.
If you lose access to your account for some reason, contact firstname.lastname@example.org
and we’ll go through some steps to verify your account.
However, word-learner does track student data. We need to do this to record what
is being learnt by who and when so we can pass that data back to you.
We also track these data by first language, and word so we can see which words
students are learning quickly and which they are not. We use this for vocabulary
research. The system is not set up to track each user’s learning path, only
aggregate data by first language and age, thus we do not know which student
the data comes from.